Tag: Technology

Customer Service blunders in a Social Media Era and what to do


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I don’t want these post to be mistaken for a rant. If I did I would have disclosed the name of the Institution but instead a starting point of a discussion of what to do when things go wrong. Yesterday at 4:45pm I received an email from a Financial Institution, this is not one of [...]

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Are you still using free email services for your company?


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Besides the email subject, nothing makes me delete an email faster than emails offering services sent from a free domain, I’m talking about the AOL, hotmail, Gmail accounts and all the others,  (yes, you know, that one too). So, is your real estate firm, your dental, medical and/or law practice suffering from this simple to [...]

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In retrospective..Social Culture


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This is a guest post written by Pedro Hermida, a Florida-based Technology strategist. He is also the owner of Innovate-it.us. Those who know me, know that I do not do crowds, I do not do lines, I do not do shopping and I am not to be seen in any of the crazy “Mondays” dedicated to [...]

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Information Overload and Social Communication


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Nowadays everybody seems to be preoccupied with the amount of Information that we get every second of the day, specially with the advent of social media, 13 hours of videos are uploaded to YouTube every minute, it will take you 412.3 years to view every video, the are over 13 million articles available on Wikipedia [...]

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Social Media Spam, fighting one robot at a time.


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Social Media SPAM specially on twitter is getting out of hand lately, that is why this weekend I had a pleasant surprise when trying to follow @gypsygirl52, she uses this service called TrueTwit.com. I have no affiliation with it but the idea is so simple that I started using it myself. It works just like those services [...]

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Technology and Social Media, Can you ever catch up?


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Can you ever catch up? by atwebplace.com         Powered by WWW.PIXTON.COM IMAGES © 2011 PIXTON.COM   Takeaway: Don’t try to wait for the next best thing, start your Social Media journey right now.

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